As a frontline worker, it takes great commitment, understanding, and empathy to support an individual who has survived a life-changing medical emergency. They are required to assist an individual in adjusting to their new life, personality, cognitive abilities, and behaviours. This becomes more challenging if the individual has a special need or identification. The use of visual aids and strategies assist in achieving goals set by other professionals (e.g. SLP, OT, Behavioural Therapist), while improving functional independence and the overall quality of life.

The term “frontline workers” describes health care workers that provide routine and essential services in a medical practice.

Frontline workers provide routine and essential services in all settings, including hospitals, outpatient care, behavioral health, long-term care, and home healthcare. They represent 50% of the healthcare workforce and are responsible for a range of operations including providing administrative, direct care, environmental, and technical services to patients, families, and caregivers. Ultimately, frontline workers form an organization’s backbone needed to deliver high-quality care and ensure an excellent patient experience.

They are often based in the community and come from the community they serve, play a critical role in providing a local context for proven health solutions, and connect families and communities to the health system. They are the first and often the only link to healthcare for millions of people, are relatively inexpensive to train, support and are capable of providing many life-saving interventions. They also take on a range of responsibilities. Oftentimes they will serve as the first point of contact for patients, families, and caregivers when answering phones, scheduling appointments, coordinating patient follow up, arranging transportation for patients, and may even take basic vital signs.

Are you a frontline worker supporting a challenging client? What is the hardest thing you deal with as a frontline worker? Leave me a comment here, and join the conversation on Facebook where I asked, “The greatest challenge I face as a frontline worker is_____________.”

Contact Vizually Speaking today to learn how Visual Aids and Strategies for Frontline Workers can decrease the undesired behaviour(s), improve communication, promote independence and increase self-confidence. Through our dynamic presentation you will:

✓  Uncover the importance of using Visual Aids and Strategies.

✓  Discover the benefits of Visual Aids and Strategies.

✓  Learn how to overcome communication barriers.

✓  Promote independence and decrease undesired behaviours.

✓  Be introduced to NEW resources.

Vizually Speaking understands the positive life changes that can be reached through the use of visual aids and strategies.  Vizually Speaking is committed to collaboratively work together providing a step by step support, assisting in the development and implementation of individualized visual aids and strategies. For a FREE consultation contact us today.